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Windows 11 Upgrade Guide. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute.

See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Already have an HP account? Select from the products you own. To contact support, select from your products. HP Recommended. Operating System: Microsoft Windows 10 bit. Tags 1. Tags: Microsoft Windows 10 bit. Level Message 2 of 3. Welcome to the HP Support Community. When did you start experiencing this issue? If it happened today or recently , try "turning back time" by using System Restore in Windows if it is active Please, perform " System Restore " first in an attempt to fix the issue.

Was this reply helpful? Yes No. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data?

Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. Firmware upgrades are available for some, but not all DVD Writers. The steps referred to in this document provide a quick way to check the current firmware revision and if a firmware update is currently available. If possible, the computer should also be connected to the Internet. HP MyDrive can be accessed via one of the three methods listed below depending on the version installed:.

If connected to the Internet, click the Check for firmware update button to automatically check for a firmware update. Compare the version information reported from the HP MyDrive utility with the latest firmware version available for download.